What are norms? What purpose do they serve for group members? How can you recognize norms when you enter a group?

What will be an ideal response


Norms are the standards that determine what are appropriate and inappropriate behaviors in a group. Norms help group members understand what behavior is appropriate, so they can fit in and work well within their group. For example, how does the group deal with lateness, profane language, dress, or how members are addressed? Norms can be productive or unproductive and should be monitored, so they do not keep the group from operating effectively. You can recognize norms by observing a group to see how members interact. It is also possible to recognize norms when they are broken. The response to a member who violates a norm will correspond in severity with the importance of the norm.

Communication & Mass Media

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The text describes ________ messages as relying on the rules of grammar

A) Verbal B) Nonverbal C) Semantic D) Connotative

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In his presentation, Ruben is going to use a number of academic sources to support his claim that Christopher Columbus did not actually land on the mainland of what is currently the United States. This type of claim is one of ______.

a. value b. policy c. conjecture d. fact

Communication & Mass Media

For a business conversation, it's best to avoid organizing your thoughts into a typical pattern of organization, because your interaction will seem too stilted

Indicate whether the statement is true or false.

Communication & Mass Media

As explained in your textbook, the three main parts of a speech are called

A. the opening, the center, and the end. B. the beginning, the core, and the conclusion. C. the introduction, the body, and the conclusion. D. the attention-getter, the main section, and the ending. E. the preview, the main points, and the close.

Communication & Mass Media