To date, which of the following theories represents the most comprehensive and systematic attempt to explain how the multimodality of social life influences, and is influenced by, the characteristics of interpersonal relationships?

A) media multiplexity theory
B) cognitive dissonance theory
C) social judgement theory
D) social information processing (SIP) theory


Ans: A) media multiplexity theory

Communication & Mass Media

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Process functions are leader behaviors that help maintain a positive group climate

Indicate whether the statement is true or false

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. The acronym ROPES stands for research, objectives, publics, evaluation, and stewardship. 2. Primary research involves gathering information yourself, while secondary research involves gathering information collected by others. 3. Quantitative research results can be projected to a population that is larger than the group that was studied. 4. A question such as “How do you feel about Company X?” would be asked and answered when conducting quantitative research. 5. Depth interviews are useful when seeking responses from participants about sensitive issues.

Communication & Mass Media

Judith Spiers has shown that politeness theory can enhance communication:

A. by disclosing the stark nature of many interactions. B. by masking embarrassment and fear. C. by easing social interaction through a ritualistic form of verbal interaction. D. by easing social interaction by providing a realistic form of verbal interaction.

Communication & Mass Media

Establishing legally defensible criteria is an important step in avoiding lawsuits.

Answer the following statement true (T) or false (F)

Communication & Mass Media