One strategy for enhancing one’s level of perceived trust when working in virtual teams is to _______

A. engage in deep disclosure
B. engage in paraphrasing
C. offer high levels of comfort and social support
D. avoid interruptions
E. direct a high level of energy toward the task at hand


ANS: e

Communication & Mass Media

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The process of __________________is utilized to assist organizations in focusing on what is working well in order to envision a better future

Fill in the blank with correct word

Communication & Mass Media

In the ______, you want to remind your audience of your primary theme and offer them a solid call to action.

A. opening lines B. remainder of the body copy C. closing elements D. headline

Communication & Mass Media

Your physical behavior carries messages through the visual channel

Indicate whether the statement is true or false

Communication & Mass Media

Jim and his team prepare a report on the recent project they have completed. They have revised the report and made necessary changes. Which of the following should they do to ensure that the language in the report has been correctly used?

Communication & Mass Media