Strategic persuasion
A) the extent to which the supervisor believes that the subordinate will be able to perform
the assigned tasks with little or no difficulty
B) getting the subordinate to perform as a fully functioning organizational member
C) any communication that indicates interpersonal warmth and closeness
D) an overt form of influence where desired outcomes are fully disclosed
E) messages and behaviors used to preserve an acceptable and lasting relational state.
F) any communication between organizational members that implicitly or explicitly
provides task guidance, personal evaluation, or other guidance
G) attentive, friendly, and relaxed
H) mutual affection the leader and member have for each other based primarily on
interpersonal attraction
I) inattentive, unfriendly, and unrelaxed
J) those that attempt to gain relational rewards by explaining or justifying the actor's
position and attitude
K) a disguised attempt at upward influence
L) an influence technique that uses either open influence or clearly stated outcomes
L
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Sonya wants to show Quinn she understands what he’s saying by paraphrasing. She might start by doing which of these?
a. Asking questions like, “Then what happened?” b. Indicating her involvement by saying, “Oh, I see.” c. Restating his message by saying, “In other words, you’re saying….” d. Remaining silent, nodding, and maintaining eye contact.
Which of the following is important to identify when selecting an appropriate topic option?
a. prime goal b. essential point c. general purpose d. main theme
Verbal and nonverbal codes are different in a number of ways. Which of the following best describes the difference between verbal and nonverbal codes?
A. Verbal system is based primarily on signs whereas nonverbal system is symbol-based. B. Verbal system is much less restrictive in sending capacity than nonverbal code. C. Verbal system is governed by a formal grammar whereas nonverbal system is governed by semantics D. Verbal codes are always used consciously by people whereas nonverbal codes are always used unconsciously.
One focus of organizing theory is explaining how organizational members can ______.
A. bypass certain rules to get the job done B. increase equivocality C. reduce ambiguous messages D. reduce double interacts