You think that when your coworker uses profanity it’s due to a flaw in her character, but when you use profanity it’s because the situation demands it

a. punctuation
b. interpretation
c. empathy
d. attribution error
e. androgynous behavior


Answer: d

Communication & Mass Media

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DaVonne is leading a group at Worldwide Energy tasked with solving problems related to productivity. DaVonne notices that a handful of group members seems to be reluctant to share their opinions. Which approach to problem solving would be best for DaVonne to use in this situation?

A. Delphi method B. quality circles C. nominal group technique D. consensus

Communication & Mass Media

When assessing the training process, all of the following questions should be answered except:

a. Did the trainees learn the material? b. Did the trainees like it? c. Did the training make a difference in how they now communicate with others? d. Only a and c. e. All of above are questions that should be answered.

Communication & Mass Media

Which of the following is NOT a way to establish speaker

credibility in the introduction? a. Demonstrate your knowledge of the topic. b. Practice your introduction until you feel confident. c. Avoid explaining your personal experience with the topic or you may come across as arrogant. d. Show the audience that you are sincere and concerned for their well-being.

Communication & Mass Media

In the effort to recall Governor Scott Walker of Wisconsin, union membership was the most salient factor that drew together a group of diverse individuals

Indicate whether the statement is true or false.

Communication & Mass Media