How do managers and peers develop employees through coaching?
What will be an ideal response?
A coach is a peer or manager who works with an employee to motivate the employee, help him or her develop skills, and provide reinforcement and feedback. Coaches should be prepared to take on one or more of three roles: working one-on-one with an employee; helping employees learn for themselves; and providing resources, such as mentors, courses, or job experiences.
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When a firm depends on customer advocacy for the promotion of its products, it faces which challenge?
A. Customers are not considered a trusted source of information by other customers. B. It is difficult to control the promotional messages created by customers. C. Customer advocacy always creates a weaker influence on buying decisions than advertising. D. Customer advocacy is considered less effective for positive product reviews than negative reviews. E. Customer advocacy has declining effectiveness when compared with other means of publicity.
Random variable x has the probability function f(x) = X/6, for x = 1, 2 or 3? The expected value of x is
A. 0.333. B. 0.500. C. 2.000. D. 2.333.
The source document that records the amount of time an employee worked on a job and his/her pay rate is the
a. job-order cost sheet. b. employee time sheet. c. interoffice memo. d. labor requisition form.
Melissa called Genavive into her office to asked Genavive for an update on how the union organizing activities were going. It appears that Melissa violated which of the NLRB’s NO TIPS rules regarding what management cannot do during labor elections.
A. no threats B. no interrogations C. no promises D. no spying