During the Sago mine disaster in 2006, families of the trapped miners were erroneously led to believe that the men had been successfully rescued because ________
A) the mining company did not have crisis communication plan
B) the mining company's crisis communications plan was not followed
C) state officials "jumped the gun" in a effort to get credit for the rescue
D) company officials lied to them
E) the families were impatient
Answer: B
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