Components of a win-win negotiation that CSRs should use are to
A. focus on interests, not positions.
B. separate the people from the problem.
C. insist that the best solution be based on some mutually acceptable and objective standard.
D. all of the above.
Answer: D
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Which of the following is NOT true about Tata Nano?
A) Its cost is three times India's annual per capita income. B) It targets the 7 million Indians who buy scooters and motorcycles every year. C) It has a negative stigma attached to it because it is considered a "cheap" car. D) It has received positive feedback for reminding people of the tuk-tuk. E) Some target customers were intimidated by Tata's showrooms.
Turtle Company produces t-shirts that go through two operations, cutting and sewing, before they are complete. Expected costs and activities for the two departments are shown below. Given this information, the departmental overhead rate for the cutting department based on direct labor hours is $2.69 per direct labor hour (rounded to two decimals). CuttingSewingDirect labor hours 250,000DLH 75,000DLHMachine hours 125,000MH 150,000MHOverhead costs$500,000 $375,000
Answer the following statement true (T) or false (F)
____________, when used in the right way, could actually support intrinsic or inner motivation.
a. Social motivation b. Extrinsic motivation c. Fear motivation d. Achievement motivation
Zoning laws consist of the rules and regulations that collectively manage the development and use of land
a. True b. False Indicate whether the statement is true or false