Answer the following statement(s) true (T) or false (F)

1. With the proactive managerial influence tactic of apprising, there is an appeal to feelings of
loyalty and friendship.
2. Supervisors and instructors signal positive expectations by giving adequate time to
employees and students, holding appointments in pleasant surroundings, sitting or standing close to workers or class members, nodding and smiling, making frequent eye contact, and using a warm tone of voice.
3. According to Kassing’s five strategies, threatening resignation means taking dissent to
someone above the immediate supervisor.
4. According to Kassing’s research, of all the five strategies, threatening resignation does the
most relational damage.
5. Those tagged as low performers are given more opportunities to speak, to offer their
opinions, and to disagree.


1. FALSE
2. TRUE
3. FALSE
4. TRUE
5. FALSE

Business

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a. ourselves and others b. ourselves, the world, and attitudes c. ourselves, the world, and behaviors d. ourselves and attitudes

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A) Production Budget B) Sales Budget C) Cash Budget D) Capital Expenditures Budget

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What label listed below is a broad term covering a wide range of feelings including emotions and moods?

a. Affects b. Feeling c. Emotions d. Instinct

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