____ control is an approach to organizational control characterized by informal and organic structural arrangements
A) Decentralized
B) Organic
C) Mechanistic
D) Bureaucratic
E) Laissez-faire
A
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It is advisable to build strategic partnerships with large accounts exclusively because of greater economies of scale.
Answer the following statement true (T) or false (F)
Someone with a very high need for achievement ______.
a. will probably often give recognition to others for their accomplishments b. might have difficulty motivating others c. will find it difficult to recognize the accomplishments of others d. would not have emotional intelligence
The customers of Parry's Hair Salon have noticed that the quality of a haircut depends on who provides it as well as when, where, and how the service is provided. Which of the following characteristics of service is evident in this instance?
A) service intangibility B) service inseparability C) service perishability D) service variability E) service distinction
Whenever an employee has a major achievement, Anna asks that employee to send her an e-mail describing the achievement. Likewise, if an employee makes a mistake, Anna asks the employee to send her an e-mail describing the mistake and what happened. When it’s time to do performance appraisals, Anna brings together all the e-mails she received from each employee to create an appraisal. It appears Anna is using the ______ method of performance appraisal.
A. critical incidents B. management by objectives C. graphic rating D. behavioral anchored rating