A new curve to e-commerce is that
A) consumers are researching prices and features online, becoming more informed consumers.
B) consumers still prefer shopping at malls.
C) businesses are increasing their sales to each other.
D) vendors are contacting companies via the Internet to increase their sales.
A
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Which of the following is an approach used because it is speedy and can overcome any kind of resistance?
A. explicit and implicit coercion B. education and commitment C. manipulation and co-optation D. participation and involvement E. facilitation and support
The life-style inventory is a special application of the Likert scale
Indicate whether the statement is true or false
Which statement about recommendations is least ?accurate?
A) Recommendations and conclusions may be combined. B) Short reports may omit conclusions and move on to recommendations. C) Recommendations should be general. D) Recommendations should focus on solutions to the reader's problem.
When writing descriptions and process analyses, you should
A) Preface your text with a title that states the topic. B) Explain the product's functions or capabilities in an introduction. C) Avoid using graphics. D) All of the above. E) A and B.