Once the go-live date of the system has been established, the production environment is in effect. Which planning is most necessary at this time? Select all that apply.
A) A newly released software upgrade will be performed so the new system provides users with the latest technology.
B) A website is constructed so employees may answer questionnaires relating to system satisfaction and ask questions as needed.
C) A 24/7 support schedule is initiated to answer questions when necessary.
D) Information backloading is scheduled the day that the system is to go live.
E) The implementation of the system will begin in the emergency department and will move to other units when they signal that they are ready.
B) A website is constructed so employees may answer questionnaires relating to system satisfaction and ask questions as needed.
C) A 24/7 support schedule is initiated to answer questions when necessary.
D) Information backloading is scheduled the day that the system is to go live.
E) The implementation of the system will begin in the emergency department and will move to other units when they signal that they are ready.
Explanation: A) Major changes such as software upgrades should not be attempted at this time.
B) Planning for going live includes 24/7 support, which could include a website for staff to ask questions and receive answers.
C) Planning for going live includes 24/7 support.
D) Planning for going live includes backloading performed prior to actual going live.
E) Planning for going live includes an implementation strategy.
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