When her company's dry goods deliveries were late for the third time, Melissa withheld payment from her supplier until it was back on schedule. This is an example of ________ power.
A. reward
B. referent
C. coercive
D. expertise
E. legitimate
Answer: C
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Indicate whether the statement is true or false
Shari's manager asked her to identify, track, evaluate, and provide key benchmarks for improvement in her marketing department. To do this, Shari used ________.
A. market creation B. strategic marketing C. market research D. marketing metrics E. the marketing mix
Determining cost behavior is essential to planning, controlling, and decision making
Indicate whether the statement is true or false
________ is that part of supply chain management that plans, implements, and controls the flow of goods, services, and information between the point of origin and the final customer.
Fill in the blank(s) with the appropriate word(s).