During each sales call you make, focus on this question.
A. How can I make the customer buy from me?
B. What does the customer need?
C. How can I convince the customer to ignore his/her objections?
D. How do I handle the objections that will be raised?
Answer: B
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Which of the following is most likely a characteristic of Pattern I organizations?
A. Broad member participation B. Low member absenteeism C. A lack of loyalty exhibited by members D. An inability of leaders to exercise power
In negotiations, it is important for both parties to learn the interests behind the stated position.
Answer the following statement true (T) or false (F)
Saddleback Company paid off $30,000 of its accounts payable in cash. What would be the effects of this transaction on the accounting equation?
A. Assets, $30,000 decrease; liabilities, $30,000 increase. B. Assets, $30,000 decrease; liabilities, $30,000 decrease. C. Assets, $30,000 decrease; equity $30,000 decrease. D. Assets, $30,000 increase; equity, $30,000 increase. E. Liabilities, $30,000 decrease; equity, $30,000 increase.
Which of the following is true?
A. Online learning is ineffective for training that emphasizes cognitive outcomes. B. Online learning fails to link learners to other content, experts, and peers. C. Updating online learning is extremely difficult. D. Some trainees may not be motivated to learn through technology.