Some services are time sensitive, meaning that a significant number of customers desire the service around the same time. This point in time is called
A. peak demand.
B. preferred demand.
C. off-peak demand.
D. high-contact time.
E. high intensity time.
Answer: A
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The Caesar Park Hotel generally caters to business customers during the week, but has now decided to promote mini-vacation weekends for non-business customers as well. What is the Caesar Park Hotel trying to do?
A) It is implementing premium pricing. B) It is trying to cultivate nonpeak demand. C) It is promoting complementary services. D) It is putting reservation systems in place. E) It is implementing differential pricing.
According to the text, precision refers to the level of uncertainty about the characteristic being measured
Indicate whether the statement is true or false
According to ______, there are motivational consequences if people experience an imbalance in which the ratio of their inputs to outcomes is perceived to be unfair compared to what other people receive.
A. process theory B. content theory C. expectancy theory D. equity theory
If territory from one state shifts to another, the law of state succession applies the Merger Rule
Indicate whether the statement is true or false