The following are human relations principles that convey appropriate tone to customers:
A) use I-centered phrasing to be sure they understand you.
B) talk to people as groups, not as individuals to avoid offending.
C) express ideas in ways that convey "what's in it for me" to customers.
D) be aggressive in phrasing in order to convey the importance of your message.
C) express ideas in ways that convey "what's in it for me" to customers.
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If the maker of a note does not pay or renew a note at maturity, the note is said to be
a. dishonored. b. discounted. c. discontinued. d. dismantled.
The detailed evidence needed to support your conclusions and recommendations should appear in the ________ of your report
A) opening B) body C) close D) recommendation E) summary
Continual training is necessary to update knowledge and skills in firms of all sizes.
Answer the following statement true (T) or false (F)
Which of the following should not be included in the computation of cost of goods manufactured?
a. Power costs b. Small tools expense c. Total selling costs d. Work in Process Inventory