Which of the following statements shows the best attempt by a nurse to overcome personal bias-es?
1. "So how does that make you feel?"
2. "Most people really like Dr. Jones."
3. "I know how that must frighten you."
4. "How much did the medication help your pain?"
ANS: 1
People often assume that others think, feel, act, react, and behave as they would in similar cir-cumstances. They tend to distort or ignore information that goes against their expectations, pre-conceptions, or stereotypes. This statement clearly shows the nurse attempting to assist the client in expressing his or her personal feelings. The remaining options all make a presumption about the client's feelings or attitudes.
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