The result of answering the phone while carrying out another task is ____. 

A. possible errors in message taking
B. preventing other office personnel from feeling they have to do your job
C. communicating to the patient that you are busy
D. efficiency in completing two tasks simultaneously
E. completing your work ahead of schedule so you can leave early


A. possible errors in message taking
You cannot give the person on the phone the attention he or she deserves if part of your attention is on doing a different task.

Health Professions

You might also like to view...

Usually mild and temporary, ________ hearing loss occurs when a problem exists with a part of the outer or middle ear

A) neural B) presbycusis C) conductive D) sensory

Health Professions

What are the general types of certification?

A) Those that require periodic recertification B) Those valid for the entire lifetime once the exam is passed C) Those that require an incremental fee structure D) Both A and B are correct

Health Professions

What situation could impair a patient's respiratory status by directly damaging the central chemoreceptors of the body?

A) Brainstem stroke or injury B) Lung cancer C) Aerobic metabolism D) Collapsed lung

Health Professions

If an embolus blocks a cerebral artery, the result may be a(n) ________, or stroke.

What will be an ideal response?

Health Professions