Alexandra could not determine why she did not receive for a call center job at which she would be speaking with clients who called win with questions about their accounts. Because she as so interesting in correcting the issue on her next potential interviews, she asked the interviewer a few days later why she was not asked back for a second interview. The interviewer explained the nature of the job and how important it was to sound upbeat and friendly on the phone. She explained that Alexandra’s monotone speaking voice was not right for this type of job. Which area of paralanguage was the issue for Alexandra?
A. pitch
B. volume
C. rate
D. pronunciation
Business
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