A speech on alopecia androgenetica, or male pattern baldness, would be an informative speech about a(n) _______

a. event
b. concept
c. person
d.condition


d

Communication & Mass Media

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Following are the results of a survey patients took to learn about the general level of satisfaction during their hospital stay. 1 is highly satisfied, 3 is neither satisfied nor unsatisfied, and 5 is not satisfied at all. What percent of these patients was neither satisfied nor unsatisfied? Round to the nearest ten.

What will be an ideal response?

Communication & Mass Media

______ make(s) it possible to cultivate online relationships.

a. Perceptions b. Mindfulness c. Culture d. Technology

Communication & Mass Media

_____ conflicts can occur when one member dominates the group, when several members battle for control, or when some members refuse to participate

A) Procedural B) People C) Online D) Content

Communication & Mass Media

Because listeners have a tendency toward selective attention, speakers must be sure to __________.

A. provide clear supporting material for listeners B. use several visual aids C. use animated gestures and facial expressions to entertain them D. motivate listeners to pay attention

Communication & Mass Media