In addition to expressing appreciation for an idea, how can you reject a team member's suggestions while maintaining goodwill?
A) Discuss the merits of alternative suggestions
B) Discuss reasons why the idea is bad
C) Provide convincing explanations
D) Let the team member know, in private, that other team members did not like the idea
E) Make the team member responsible for the implementation of the idea so they will realize the problems with the idea
Answer: C
Explanation: C) When you tactfully turn down someone's recommendation while maintaining goodwill and ensuring that the person will continue to contribute ideas for future projects, the key is to express appreciation and provide a convincing explanation.
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