Service companies try to demonstrate their service qualities through physical evidence and presentation

Indicate whether the statement is true or false


TRUE

Business

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________ is the extent to which differences in observed scale scores reflect true differences among objects on the characteristic being measured, rather than systematic or random errors

A) Reliability B) Validity C) Effectiveness D) Consistency E) Substantive difference

Business

Networks are:

a. Virtually invisible to the human eye b. Held together by string c. A collaboration between different people or agencies d. Innovative web-based companies

Business

When did Briana ____ college?

A) graduate B) graduate from

Business

A construction firm wants to estimate the direct labor of a worker who will perform multiple iterations of tasks. The worker must do a total of 20 of these activities to reach steady state. The time estimated to perform the 20th iteration is 2 hr, and the learning rate for this repetitive activity is 70%. The cost of labor is $40/hr. Estimate the time necessary to complete the first activity.

A. 9.34 hr B. 8.43 hr C. 5.34 hr D. 10.31 hr

Business