In a negative message, the explanation section should
A) distract readers with current events.
B) apologize for any inconvenience the message may cause.
C) lead readers to your conclusion before you state it.
D) establish common ground with the reader.
E) clearly indicate the bad news.
Answer: C
Explanation: C) An ideal explanation section in a bad news message will lead your readers to your conclusion before you come right out and say it.
You might also like to view...
Which of the following is the primary concern of capacity control?
A. making sufficient capacity available to execute jobs identified by detailed scheduling B. making sure there is sufficient inventory of raw materials available to execute jobs C. making sure the right production sequence is identified D. making sure the right production sequence is followed
What is a primary drawback of a localized multidomestic strategy?
A. It makes it very difficult to take into account significant country-to-country differences in distribution channels and marketing methods. B. It hinders the use of cross-border coordination of a company's activities and increases a company's vulnerability to adverse shifts in currency exchange rates. C. It is unsuitable for competing in the markets of emerging countries and posing added difficulty in modifying a company's business model to compete on the basis of low price. D. It makes it difficult and costly to be responsive to country-to-country differences in customer needs, buying habits, cultural traditions, and market conditions. E. It hinders the transfer of a company's competencies and resources across country boundaries and hinders the pursuit of a single, uniform competitive advantage in all country markets where a company operates.
Suppose there are 500 accounts in a population. You sample 50 of them and find a sample mean of $500 . What would be your estimate for the population total?
a. $5,000 b. $50,000 c. $250,000 d. $500,000 e. none of these choices
Which of the following statements about simple organizational structures is false?
A. Small firms with a narrow product-market scope will adopt such a structure. B. There is little specialization of tasks. C. Decision-making authority is highly centralized. D. Creativity and individualism are rare.