In deciding whether to say no to a request that involves a time commitment, the professional nurse must consider:
a. the cost-benefit ratio.
b. the time commitment of co-workers.
c. ways to buffer saying no.
d. personal preference.
ANS: A
Correct: The first step in learning the art of saying no is determining when to say it. The cost/benefit ratio of each opportunity must be evaluated in relation to the overall goal. If the activity will provide an overall benefit, obviously it must be given careful consideration. If it will not result in significant benefit, decline gracefully but emphatically.
Incorrect:
b. Considering only the time commitment of peers does not address the overall goals of the request.
c. Figuring out how to say no to protect yourself or the feelings of others focuses on one's personal preference but does not consider the overall goals of the request.
d. Considering one's own personal preference does not consider the overall implications of the request.
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