Why is communication an art rather than a science?
a. Because effective communication involves understanding the unique nature of different audiences and selecting strategies to adapt to that uniqueness.
b. Because effective communication means having a large repertoire of communication behaviors.
c. Because effective communication involves learning appropriate recipes for success and applying them when circumstances warrant.
d. Because effective communication means finding out what the audience wants and giving them what they wan
A
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Which of the following about communicating power through clothing is true?
A. Informal, inexpensive clothing communicates power. B. Men have more options than women in the ways they dress. C. Women are often perceived more negatively than men when they violate clothing norms. D. Wearing high status brand clothing is perceived as insincere.
Considering how CMC has influenced superior–subordinate communication, what is "status-leveling"?
a. CMC gives subordinates greater ability to make as much money as superiors. b. CMC gives subordinates access to superiors, which was not available before CMC. c. CMC gives superiors the ability to monitor their subordinates with greater ease. d. CMC gives superiors more insight into their subordinates' lives.
While giving a presentation about the upcoming product launch, the manager cited an excerpt from Troilus and Cressida, a play written by William Shakespeare. In this scenario, which type of opinion did the manager use?
a. Literary quotation b. Expert testimony c. Lay testimony d. General illustration
In the introduction phase of an interview, it is important to:
A. Answer questions in a narrative style B. Establish the relationship and orient the interviewee to the process C. Ask questions that concern you about topics such as the company's focus and future D. Remain a guarded until you know more about what is going to be expected of you. E. All of the above