A phlebotomist walks into a neonatal patient's room to collect a blood specimen. There is a woman sitting in a chair, holding the baby. The bathroom door is closed and someone can be heard inside. What should the phlebotomist do before taking the sample?
A. Call security to hold the woman until the mother comes out of the bathroom.
B. Come back later when the family is gone.
C. Ask the patient if it is okay for the family to step outside during the procedure.
D. Document the identity of the woman, ask her to identify the baby, and compare that identification with the baby's ID band.
Answer: A
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