The key factor in avoiding malpractice claims is to
a. address any concerns or protests before the examination.
b. document completely all examinations, procedures, and injuries.
c. establish a trusting and caring relationship.
d. provide appropriate information during each step of the examination process.
C
Establishing a trusting and caring relationship is the primary element in avoiding malpractice claims. Options "a," "b," and "d" are important practices to avoid legal problems, but they are not the most significant ones. Protests or concerns by the patient need to be addressed prior to continuing the examination. Otherwise, the patient may claim insufficient informed consent, sexual abuse, or physical harassment.
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