Managing customer service consists of ______ features.

a. five
b. three
c. two
d. four


d. four

Business

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The ____________________ is a ledger in which details of the different types of factory overhead costs are accumulated

Fill in the blank(s) with correct word

Business

A company is setting its direct materials and direct labor standards for its leading product. Direct material costs from the supplier are $9 per square foot, net of purchase discount. Freight-in amounts to $0.30 per square foot. Basic wages of the assembly line personnel are $19 per hour. Payroll taxes are approximately 23% of wages. How much is the direct labor cost standard per hour? (Round your answer to the nearest cent.)

A) $4.37 B) $19.00 C) $23.37 D) $32.37

Business

John is considering pursuing one of two credit cards. Credit card "A" has no annual fee and charges an interest rate of 12.5%. Credit card "B" has an annual fee of $45 but charges an interest rate of 9%

If John is likely to have an average credit card balance of $2,000, the lowest annual expenses John could have with one of these two cards would be A) $225. B) $180. C) $250. D) $240.

Business

The 2008 Computer Security Institute's Computer Crime and Security survey found that ____ percent of businesses suffer from electronic financial fraud.

A. 2 B. 12 C. 22 D. 32

Business