Explain both the general strategies and the specific techniques needed to manage high information-processing demands.
What will be an ideal response?
To cope with high uncertainty and heavy information demands, management can either act to reduce the need for information or increase its capacity to handle more information. Managers can reduce the need for information either by creating slack resources, or extra resources on which organizations can rely in a pinch (inventory is an example); or by creating self-contained tasks-that is, changing from a functional organization to a product or project organization and giving each unit the resources it needs to perform its task. Managers can attempt to increase the firm's information-processing capability by investing in information systems, which usually means employing or expanding computer systems. However, increasing an organization's information-processing capability can also mean engaging in better knowledge management-capitalizing on the intellect and experience of the organization's human assets to increase collaboration and effectiveness. One way to do that is by creating horizontal relationships between units to foster coordination and thus integration.
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