Define resource management and list its key objectives
Resource management deals with the planning, execution, and control of all the resources that are used to produce goods or provide services in a value chain. Resources include materials, equipment, facilities, information, technical knowledge and skills, and of course, people. Typical objectives of resource management are to (1) maximize profits and customer satisfaction; (2) minimize costs; or (3) for not-for-profit organizations such as government and churches, maximize benefits to their stakeholders.
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A person who exhibits a ______ will pay close attention to other peoples’ communication in an effort to figure out others’ points of view.
A. behavioral uncertainty B. conventional MDL C. positive communicator reward valence D. rhetorical MDL
Which of the following statements about products, goods, and services is true?
A. Products and goods are synonymous terms B. Goods and services are tangibles C. Salespeople do not sell services D. Goods and products are tangibles E. Services and products are tangibles
No tariffs or duties are paid in export processing zones
Indicate whether the statement is true or false
The doctrine of caveat emptor means:
A) Let the buyer beware. B) Let the seller be liable for all damages. C) That the legal remedy must be just and fair. D) Let the seller beware.