You need to give all the information about your

source every time you cite it in your speech.

Indicate whether the statement is true or false


False

Communication & Mass Media

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The Newspaper Preservation Act of 1970 continues to play a key role in providing long-term, economic stability for newspapers

Indicate whether this statement is true or false.

Communication & Mass Media

According to the text, which part of George Gerbner’s Cultural Indicators Paradigm is

concerned with why media producers produce the content that they do?

a. institutional process analysis b. message system analysis c. cultivation analysis d. uses and gratifications e. the forbidden fruit effect

Communication & Mass Media

Tanya works as a customer care executive at the Squimm Group, a watchmaking company. She received a letter of complaint from a customer saying one of their watches was faulty, and he wanted a replacement

Tanya followed up by sending the customer a letter saying, "We would be happy to replace the watch if you mail or fax methe relevant receipt." What action did Tanya take? a. Develop goodwill b. Deliver bad news tactfully c. Overuse intensifiers d. Use subordination

Communication & Mass Media

Bales’ equilibrium theory formed the genesis of Bormann’s theory

A. True B. False

Communication & Mass Media