Ever since you entered the door, your interviewee, Max Hugo, has been shuffling papers, looking at his watch, and drumming on his desk with his fingers. Based on what you know about interviews, you guess that Max is nervous because of the other work he needs to do. In a paragraph, describe how you would deal with this situation so that the interview can be accomplished with Max’s full attention. (Max cannot reschedule the interview for a different day.)
What will be an ideal response?
The diamond structure should be adopted here to keep the interviewee’s interest and attention through a variety of questions. Use a combination of closed and open question types and keep questions nonthreatening. It is important to create rapport and not lose eye contact. If there are many interruptions, inquire if he has business that must be taken care of soon, and if so, offer to wait until it is completed.
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