Which of the following is the most important part of a bad-news message?
A) ?A positive, forward-looking closing
B) ??A neutral buffer
C) ?An explanation of the reasons for the bad news
D) ?The bad news itself
C
You might also like to view...
When arguing for the importance of establishing Individual Retirement Accounts (IRAs) for employees, Krystal cites a popular singer to support her argument. She has violated which standard of strong evidence?
A. reliability B. recentness C. consistency D. high in expertise
The HR module in most ERP systems includes all of the following except:
A. cafeteria benefits administration B. compliance reporting C. skills inventories D. strategic and tactical planning
If it is optimal for both players in a two-person, zero-sum game to select one strategy and stay with that strategy regardless of what the other player does, the game
a. has more than one equilibrium point. b. will have alternating winners. c. will have no winner. d. has a pure strategy solution.
According to business process management, identify the next step taken by management after identifying the ways in which the information systems can be used
A) identifying the critical processes that are to be redesigned B) understanding and measuring the existing processes as a baseline for future improvements C) reducing costs and shortening the time it takes to get products to market D) designing and implementing a prototype of the new process E) developing a vision for the organization that specifies the business objectives