True or False Competitive benchmarking involves studying, and attempting to emulate, the strategies and practices of organizations already known to generate world-class products and services
Indicate whether the statement is true or false
T
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The motivation for writing a business message will help determine and shape which of the following?
A) Audience reaction to the message B) Audience acceptance to the message C) Audience understanding of the message D) The effectiveness of the message E) The nature of the idea
A small ad hoc team usually performs a quick preliminary investigation to determine the need for a new system.
Answer the following statement true (T) or false (F)
Top-level executives of outstanding service organizations spend incredible amounts of time setting profit goals and focusing on market share
Indicate whether the statement is true or false
The most useful budget figures are developed:
A. By the budget committee. B. After the accounting period has begun. C. By the CEO. D. From the "top-down". E. From the "bottom-up" following a participatory process.