Which statement is most important for the nurse to make when caring for an anxious patient with a new tracheostomy?
a. "I have cared for patients who were able to have the tracheostomy reversed."
b. "I will be efficient and give care quickly."
c. "I will wait until your tracheostomy heals before teaching."
d. "I understand that you might be apprehen-sive."
D
Offering reassurance to a patient who cannot speak is essential. Care should be unhurried with teaching and conversation. Offering false reassurance or mentioning what other patients have done is inappropriate. Giving care quickly or with minimal conversation may cause further an-xiety. Teaching cannot be delayed until the tracheostomy is healed.
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