When crafting an apology, what corporate strategy should be employed?
A) Announce the bad news only to those most affected by the news
B) Develop a blanket statement that shows concern for everyone, not just those affected by the mistake
C) Assign responsibility for the problem
D) Explain the company's remedial measures to correct the problem
E) Use a vague and indirect tone for the message
Answer: D
Explanation: D) When crafting a corporate apology strategy, experts suggest outlining the company's remedial measures as one of the steps needed to make the apology effective.
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Local laws in these areas limit the marketer's ability to standardize the product
A. import restrictions such as quotas and additional tariffs. B. finance, such as SOX. C. pollution, operator safety, and consumer protection. D. labor, advertising, and promotion.
Preston Wade Preston Wade, a local craftsman, normally sells his handcrafted wooden birdhouses for $145 each. Preston has the capacity to produce as many as 60 birdhouses a week. In a normal week, Preston makes 20 birdhouses with the following costs per unit: Direct materials $12.00 Direct labor $15.00 Variable overhead $ 3.00 Fixed overhead $ 5.00 Refer to the Preston Wade information above
Preston has received a special order from a local plant nursery for 40 birdhouses. The nursery wishes to have the birdhouses engraved with their own logo, therefore, the order would require the rental of a special engraving tool at a cost of $250. Preston requires a minimum $2,500 profit on any special order. The minimum price per birdhouse that Preston should charge the nursery is: A) $65.00. B) $98.75. C) $95.00. D) $145.00.
Answer the following statement(s) true (T) or false (F)
1. The financial manager is always referred to as the Chief Financial Officer (CFO). 2. Most new businesses pay costs such as payroll and rent out of a cash reserve. 3. All sales transactions, regardless of payment terms, are considered a part of the firm’s cash flow. 4. Treasury bills (T-bills) are, basically, short-term loans from the company to the U.S. Treasury. 5. Because T-bills are virtually risk free, they are best suited for the small investor that cannot afford to take a large risk.
Calling someone by their title can help you take control of the dialogue and command their attention. _________________________
Answer the following statement true (T) or false (F)