It is important to allow an angry customer to vent because _______

A) He looks so upset that I think he is going to cry
B) He may hit you if he thinks that you are not listening
C) You might be able to get him to embarrass himself in front of others
D) He may be unable to be logical with all of that pent up emotion


D

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Which of the following statements is LEAST-Likely true?

A. By design, disc brakes automatically adjust themselves, but drum brakes require periodic adjustment. B. As drum brake linings wear, increased clearance between the lining and the drum results in more brake pedal travel before pressure can build and the brakes start to apply. C. The disc brakes in the front and the drum brakes in the rear are connected hydraulically in the master cylinder. D. The tandem master cylinder design prevents the rear brakes from applying fully before the front brakes contact the brake drum.

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Digital Subscriber Line may offer a symmetrical or asymmetrical broadband circuit

Indicate whether the statement is true or false

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How is the R value determined for a composite structure, such as a wall?

A) The R value of the component with the highest R value is used. B) The R value of the component with the lowest R value is used. C) The R values of all the individual components are added together and averaged. D) The R values of all the individual components are added together.

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The majority of careers in agriculture is in the production sector.

Answer the following statement true (T) or false (F)

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