Define the term postpurchase cognitive dissonance and give an example of when this happened to you. Then explain what the company could have done to lessen your dissonance.

What will be an ideal response?


The answer should demonstrate understanding of the term postpurchase cognitive dissonance: an internal conflict that arises from an inconsistency between two beliefs, or between beliefs and behavior. The response should also suggest at least one possible way to reduce the dissonance.

Business

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To be an ethical/moral leader in an organizational setting, is it necessary that the leader also demonstrate ethics and morality in his/her personal life? Why not?

What will be an ideal response?

Business

In which culture are employees measured by their levels of performance and productivity, are expected to have a high commitment toward achieving organizational goals, and is task-driven to the point that employees do not tend to socialize?

A. market B. fragmented C. mercenary D. communal

Business

Selling a product to a prospect is usually easier than selling to a satisfied customer.

Answer the following statement true (T) or false (F)

Business

How can students take advantage of order effects when studying for exams?

What will be an ideal response?

Business