SMAART stands for
a. Specific, Manageable, Active, Agreed Upon, Reasonable, and Time-Oriented
b. Specific, Maintenance-free, Active, Agreed Upon, Realistic, and Time-Oriented
c. Specific, Measurable, Attainable, Agreed Upon, Realistic, and Time-Oriented
d. Specific, Measurable, Active, Agreed Upon, Reasonable, and Time-Limited
c
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The single-step form of income statement lists all revenue items and their totals first, followed by all expense items and their totals, to produce a difference that is either net income or net loss
a. True b. False Indicate whether the statement is true or false
When considering sharing bad news within an organization, managers must commit to
A) determining what an employee may be implying, but not saying. B) responding only when each detail has been researched thoroughly. C) punishing those employees who spread bad news in the workplace. D) limiting the communication channels. E) listening when employees have negative information to share.
Habitual buying behavior involves consumers searching extensively for information about brands and evaluating brand characteristics
Indicate whether the statement is true or false
The 80/20 principle can be used to explain why salespeople use:
A. trial closes a minimum of three times per sales call. B. three different types of routing patterns. C. mobile offices and technology. D. the ELMS system to segment accounts in their sales territories. E. waiting time for non-selling activities.