The three levels of brand loyalty from strongest to weakest are

A. preference, insistence, recognition.
B. insistence, recognition, preference.
C. insistence, preference, recognition.
D. recognition, preference, insistence.
E. insistence, preference, indifference.


Answer: C

Business

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Delia's is a clothing retailer that targets teenage girls. It runs coordinated promotions for its catalogs, its Web site, and its retail outlets

Delia's works to make sure its public relations activities as well as its sales promotions harmonize with its advertising in all venues. From this information, you can infer that Delia's is using ________. A) viral marketing B) stealth marketing C) integrated marketing communication D) word of mouth marketing E) database marketing

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a. burglary. b. forgery. c. larceny. d. no crime.

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The completed business plan provides the entrepreneur with a

a. tool for communicating with financial sources. b. sense of well-being. c. product-launch timetable. d. nicely designed booklet.

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