Answer the following statements true (T) or false (F)
1. E-mail communication carries less formal expectations than written communication.
2. Thank-you notes should be sent after you have received a job offer.
3. Excellence in writing requires you to evaluate your audience.
4. Process directives are filed as official documents of organizational policy.
1. FALSE
2. FALSE
3. TRUE
4. TRUE
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Which of the following is defined as the moral obligation to stay with the organization--because it is the right thing to do?
A. normative commitment B. job commitment C. continuance commitment D. affective commitment
What determines whether a message is positive or negative?
A. the sender’s perspective B. the receiver’s perspective C. the organization’s history D. the sender’s communication skills
When considering the audience for a webinar or other presentation, ask and answer all the following questions except:
a. what do they know about the topic? b. what are their interests? c. what do they want to learn? d. what did they have for breakfast that day?
Which component to people-focused intervention of organizational development means to find ways to change the attitudes, perceptions, and stereotypes that employees may have of each other?
What will be an ideal response?