When trying to build relationships with customers, salespeople must be particularly well-trained because they are usually the only employees whose actions influence customers directly.
Answer the following statement true (T) or false (F)
False
The long-term relationship with the customer is threatened unless everyone works together to make things right for the customer.
You might also like to view...
Answer the following statements true (T) or false (F)
1.The price-specie-flow mechanism illustrated why nations could not maintain trade surpluses or trade deficits over the long run. 2.The marginal rate of transformation equals the absolute slope of a country's production possibilities frontier. 3.Assume that Germany has higher labor productivity and higher wage levels than France. Germany can produce a commodity more cheaply than France if its productivity differential more than offsets its wage differential. 4.Ricardo's theory of comparative advantage does NOT take into account demand conditions when determining relative commodity prices. 5.If Canada has a higher wage level and higher labor productivity than Mexico, Canada will necessarily produce a good at a higher labor cost than Mexico.
Systems that allow customers to purchase products and have them delivered in different ways are called ______.
a. multichannel business systems b. multichannel marketing systems c. single channel marketing systems d. multichannel buying systems
Consider the following situations that require adjustments for Anaheim Company at December 31, Year 1:1) Owed salary expenses totaling $10,500 that will be paid during January of Year 22) The supplies account has a balance of $2,400 and a physical count of the supplies revealed that $660 of unused supplies were available for future use3) On October 1, Year 1, the company had collected an advance payment from a customer for $96,000 for services to be rendered equally over the six-month period beginning on that date.Required:Record the adjusting entry required for each of the situations described above.
What will be an ideal response?
A major retailer wants to sell items as cheaply as possible while maintaining an attractive and enjoyable shopping atmosphere
Spending too much on ambience will raise prices and drive away shoppers but spending too little will drive shoppers away also. Clearly, the retailer is faced with a(n) ________. Fill in the blank with the appropriate word.