Which quotation represents the organizational identity of a company?
A) "I know what the company wants to do."
B) "I feel I'm treated fairly here."
C) "I'm proud to be part of this company."
D) "I understand what the department does."
E) "I'm encouraged to experiment at this company."
Answer: A
Explanation: A) Knowledge of organizational identity reflects knowledge of what the company exists for.
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Answer the following statements true (T) or false (F)
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When someone feels a perceived inequity, which of the following behaviors is likely to occur?
A. attempt to change outcomes B. attempt to change hierarchy C. continue to work hard D. investing more effort in work
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Indicate whether the statement is true or false
Which of the following is NOT a tangible cost of waiting lines?
a. wages paid to workers while the factory remains idle b. costs of materials used while waiting c. lost sales because customers decided to go elsewhere d. lost productivity while workers are idle