What is the term used to describe the knowledge that is embedded within organisational relationships and routines and which can be a source of competitive advantage:
a. human capital
b. social capital
c. relational capital
d. technological capital
b. social capital
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Which of the following statements describes a situation in which markdowns would not be appropriate?
A. Markdowns would be appropriate for licensed merchandise supporting a movie that was not as popular as predicted. B. Markdowns would be appropriate on a pair of pillows that had been part of a display and were showing light wear. C. Markdowns would be an appropriate pricing strategy for winter parkas that are still in stock in March. D. Markdowns would be appropriate for national brand merchandise that was priced 15 percent lower in a neighboring competing store. E. Markdowns would be appropriate for a group of T-shirts that have a higher turnover than other T-shirts in the department.
The production line of a manufacturing company is most likely to be considered to be a(n) ________.
A) cost center B) profit center C) revenue center D) investment center
The fact that nonunion grievance systems that include a nonmanagerial decision maker tend to result in higher grievance filings rates than those that are decided by management suggests that:
A. Employees are more willing to bring forward complaints when the decisions are being made by nonmanagers than by managers. B. When nonmanagers make decisions it encourages employees to complain more. C. Nonmanager decision makers are more biased than managers. D. Managers are unfair in their grievance decisions.
The EEOC is the federal agency responsible for enforcing Title VII
a. True b. False Indicate whether the statement is true or false