The purpose of prescreening an incident is to ____.
A. identify difficult incidents early in the process
B. determine the type of incident and how the help desk staff will handle it
C. assign a priority to the problem
D. All of the above
Answer: B
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What does compacting a database involve and why is this process needed?
What will be an ideal response?
The ____ Transport layer protocol is used by network applications that do not require the same level of reliability as offered by TCP.
A. IP B. UDP C. FTP D. NCP
The network ____________ is a measurement of the amount of data that can pass through a network in a certain period of time.
Fill in the blank(s) with the appropriate word(s).
Answer the following statements true (T) or false (F)
13. Designers wrestle with the challenge of balancing processor performance with that of main memory and other computer components. 14. A straight comparison of clock speeds on different processors tells the whole story about performance. 15. Measures such as MIPS and MFLOPS have proven adequate to evaluating the performance of processors.