A company can gain a cost competitive advantage by:
a. reorganizing functional departments into cross-disciplinary teams.
b. manufacturing highly customized products.
c. providing extra options on products or services.
d. manufacturing products in small quantities.
ANSWER: a
Reengineering entails fundamental rethinking and redesign of business processes to achieve dramatic improvements in critical measures of performance. It often involves reorganizing functional departments such as sales, engineering, and production into cross-disciplinary teams.
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