To change the culture of any work environment, the nurse as a leader can promote innovation and minimize resistance through which of the following?
1. Demanding staff listen to rationale behind the changes
2. Planning a strategy to support people and process changes
3. Asking staff to trust their colleagues
4. Understanding that the change is for their benefit
2
Rationale: Implementation of information technology is a very political process, particularly in the cost-controlled health care delivery systems of today. The realization of a successful system for nursing requires a strong nurse leader who is politically savvy and technologically competent. To begin this process of change it is important to realize that there will be obstacles that may impede the forward progress of the strategies. Clinical operation disruption is minimized via the identification of the processes and their changes which are then included in user training and implemented by the management team. The implementation plan should include a strategy to support people and process changes (Wolf, Greenhouse, Diamond, Fera, & McCormick, 2006).
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a. "Arbitration is a management technique to discharge an employee.". b. "Arbitration is useful to resolve conflicts having a basis in the labor-management" contract. c. "Arbitration is always used before the formal grievance process.". d. "Arbitration is a process used to establish nursing standards.".
Which of the following are the main categories of occupational health nursing practice? Select all that apply
A) Safety B) Compliance C) Health promotion D) Care
Your client, Mrs. Johns, is experiencing pain. Which action could you take that would help ensure that her pain is minimized?
A. Make sure her room is a comfortable temperature. B. Make sure her sleep is interrupted. C. Make sure Mrs. Johns is fatigued by her daily activities. D. Make sure Mrs. Johns' room is as hot as she can tolerate.