An effective customer refusal uses third-person pronouns and passive voice to avoid directly accusing the reader of misusing the product
Indicate whether the statement is true or false
True
You might also like to view...
The general form of the multiple regression model is estimated by which equation?
A) ? i = a + bXi B) ? i =?0 + ?1 Xi + ei C) ? =a + b1 X1 + b2 X2 + b3X3 + ... + bkXk D) ? = a + b1X1 + b2X2
The single-step income statement is easier to prepare, but a criticism of this format is that gross profit and income from operations are not readily available
Indicate whether the statement is true or false
Policy loans on cash value insurance
A) are permitted only if the insured is likely to die within one year. B) are typically made at rates substantially above those on unsecured personal loans. C) are a convenient source of liquidity. D) do not reduce the payout at time of death.
Transforming an existing business to an e-business means a manager must change business processes, but not the way people work or communicate
Indicate whether the statement is true or false