________ leadership style is based on one's ability to be liked and admired.
A. Expert
B. Referent
C. Legitimate
D. Punishment
E. Reward
Answer: B
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Explain the value of recognizing nonverbal cues, and provide three tips to respond to nonverbal cues that indicate your audience is inattentive or bored
What will be an ideal response?
The more communication skills you have
a. the more likely you are to be able to structure your messages effectively and appropriately. b. the less likely you are able to structure your message effectively and appropriately. c. the less talkative you will be in diverse situations. d. the more talkative you will be in diverse situations. e. None of the above
The working outline should contain __________ main points
a. six to ten b. two to five c. one or two d. four to seven
During his sales presentation, Mark stated, "Everyone knows that our competitor has the worst customer service in the industry." Mark's statement is an example of which type of fallacy?
A. Causal fallacyEither-or fallacy B. Bandwagon fallacy C. Reporting fallacy