At which point of the organizational buying decision process would a firm use a formal vendor rating system to evaluate the quality of the vendor's product and customer service?
A. postpurchase behavior
B. purchase decision
C. problem recognition
D. performance review
E. information search
Answer: A
Business
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Indicate whether the statement is true or false
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The step-down method of service department cost allocation ignores interdepartmental services provided from one service department to another service department and allocates all service department costs directly to operating departments.
Answer the following statement true (T) or false (F)
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